Member Retention, Renewals, and Recovery

We are in unchartered waters right now, membership organizations have never before been faced with a challenge that potentially affects 100% of your members. What does that actually mean for your association, your chamber, and your members — the true backbone of your organization.

Some organizations are reporting a boost in memberships and others are not. Being innovative, empathetic, and creative can help you maintain and grow your membership in a time of need. Hear real-life examples and practical takeaways, you can take back and implement right away.

3 Key Take-Aways

• Examples of how to engage members during this time while their own business is likely suffering
• Samples of effective messaging on your recruitment and retention communications
• Best practices on using this crisis as an opportunity to grow membership and not let it be just a tremendous challenge